The evaluation stage
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Validate assessment tasks and processes
The approach to the development of the assessment tasks and processes ensured the initial currency and accuracy of the assessment tasks. The development approach included a comprehensive review and validation process.
As ongoing validation we rely on feedback from learners and teachers as to the appropriateness of individual assessment tasks. In response to feedback, tasks are reviewed and modified if necessary.
Evaluate assessment process
A managers’ hub for the coordinators allows us to gather feedback from all Registered Training Organisations (RTOs). We check individual feedback with the Department of Education and Training (DE&T) and then redistribute the information back to all RTOs.
A teachers' hub for all teachers from all RTOs allows teachers to discuss assessment issues, such as any ambiguity in any tasks.
We also get feedback from DE&T on any issues they note about the program, including assessment issues.
Evaluate & modify assessment process, tools and tasks
The School Services Officers (SSO) program is delivered on the Victorian TAFE Virtual Campus (TAFE VC) and most of the assessment tools are Word documents that learners download for use. The training and assessment resources take a low technical approach and, probably because of this, we have had little feedback on any problems.
We have set up a tracking log, where all problems reported are recorded and their progress tracked. This ensures nothing slips through the system.
We use feedback from the teachers’ hub and learners’ hub to identify any areas that require modification. Any modifications required are dealt with promptly. All modifications are documented.
