The planning stage
At the planning stage we worked backwards from the performance criteria. We looked at what we had to assess and came up with a task that met those particular outcomes. We already had a good knowledge of the industry and the training package.
Online support arrangements
Essentially what the learners were doing was emailing things in and that was really part of the whole online delivery support rather than assessment on its own. We had a Help Desk, discussions boards, email for contacting us, telephone, all that sort of stuff. It was all set up as part of the whole course.
We had a folder for every learner and everything was filed. It was all backed up through the College.
Testing and validation
With the Toolbox project, testing happened all the time. That was consistent all the way through. Units were tested locally as they were developed. Part of the role of our Steering Committee was to test it and we had various RTOs involved where we trialled it with learners.
We also tested interstate. The ITAB nominated RTOs to be involved in Victoria,
South Australia, Queensland and the Northern Territory. It was a pretty
rigorous testing schedule.
When you do your tender for the Toolbox you have to put in a budget and nominate staff and have it already worked out. You need to budget for staff and development costs. Usually these would include:
- project management
- instructional design
- content expertise
- editing/proof reading
- graphic design
- programming/web development
- LLN expertise, accessibility.